Iongen Information

Questions and answers about the Iongen Electronic Water Clarifier.
  1. Q: If I have a new Generation Two Control Panel, can I use my old Generation One Probe and Tee?

    A: If you have a new control panel but the 1.0 probe and flow chamber, you use the conversion wire to connect them. At this time we do not have a kit that would connect a 1.0 panel to the 2.0 flow chamber they would continue to use the 1.0 flow chamber.

  2. Q:What does the Refresh Kit include?

    A: This IonGen™ G2 Refresh Fitting Kit includes one replacement Probe Cap fitting and two PVC Slip fittings. These replacement fittings are molded using a different plastic material than those packaged with the IonGen™ G2’s produced prior to June 2012 and will provide a secure, water-tight fit into the flow chamber with no distortion issue related to exposure to heat.  Please contact Aquascape’s Customer Care Team at (866) 877-6637 with any questions you may have in regards to the IonGen™ G2.
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